Case study / Project 04
Change Healthcare Services Portal
Bringing order to a portal for revenue cycle management and payment processing.
Project overview
Bringing order to a portal for revenue cycle management and payment processing.
Project details
Revenue cycle management and payment processing are among the most intricate parts of healthcare. Services involve many parties, rules and dependencies, and the people using them need to find the right service and understand where things stand.
I led the UX and UI design of a portal supporting these services, working within one of the more complex domains in healthcare.
Enterprise portal UX/UI
Revenue cycle management services
Payment-processing services